Terms of service

Terms of Service

Last Updated: August 12, 2026

Welcome to Mah-E-Noor. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

This website is operated by Mah-E-Noor. We sell women's clothing and related fashion products through our online store.

By using our website, you confirm that you are legally capable of entering into a purchase agreement and that the information you provide is accurate and complete.

2. Products and Product Information

We make every effort to display our products, colors, designs, sizes, and descriptions as accurately as possible. However, colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice. We reserve the right to discontinue or modify products at any time.

3. Prices

All product prices displayed on our website are subject to change without prior notice.

Any applicable shipping charges, taxes, or additional fees will be shown during the checkout process where applicable.

4. Orders

When you place an order, you are making an offer to purchase the selected products. An order is considered accepted once we confirm it.

We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraudulent activity, or incorrect customer information.

If we cancel an order that has already been paid for, any eligible refund will be processed using the applicable payment method.

5. Customer Information

You agree to provide accurate information, including your name, phone number, email address, shipping address, and other information required to process your order.

You are responsible for ensuring that your contact and delivery information is correct.

6. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery time shown on our website.

Delivery times may vary due to courier delays, public holidays, weather conditions, incorrect addresses, or circumstances beyond our control.

Mah-E-Noor is not responsible for delays caused by third-party delivery services.

7. Returns and Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order to understand eligibility, time limits, and applicable conditions.

Items that have been worn, washed, altered, damaged, or otherwise used may not be eligible for return or exchange.

8. Cancellations

Order cancellation requests should be made as soon as possible after placing an order.

Once an order has been processed, dispatched, or shipped, cancellation may no longer be possible.

9. Intellectual Property

All content on this website, including brand names, logos, product images, photographs, graphics, text, designs, and other materials, belongs to Mah-E-Noor or its respective content owners.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

10. Website Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not attempt to interfere with the operation or security of the website, submit false information, or engage in fraudulent activities.

11. Third-Party Services

Our store may use third-party services such as payment providers, shipping companies, analytics services, and other Shopify-related services.

These third parties may have their own terms and privacy policies, which may apply to your use of their services.

12. Errors and Corrections

We reserve the right to correct typographical errors, pricing errors, product information errors, or other inaccuracies on our website at any time without prior notice.

13. Limitation of Liability

To the extent permitted by applicable law, Mah-E-Noor will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Our liability, where applicable, will be limited to the amount paid for the relevant product or order.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect customer information.

15. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.

Your continued use of the website after changes are posted means that you accept the updated Terms of Service.

16. Contact Us

If you have questions about these Terms of Service or your order, please contact us through the contact information provided on our website.

Mah-E-Noor
Where Elegance Meets You