Shipping Policy

Last Updated: August 12, 2026

Thank you for shopping with Mah-E-Noor. We are committed to delivering your order safely and as quickly as possible.

1. Order Processing

Orders are normally processed within 5–7 business days after confirmation.

During sales, promotions, holidays, or periods of high order volume, processing may take longer. We will make reasonable efforts to keep you informed of any significant delays.

2. Delivery Time

After your order has been dispatched, delivery generally takes approximately 5–7 business days within Pakistan, depending on your location and the courier service.

Delivery to remote areas may require additional time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping fees may vary depending on the delivery location, order size, or current promotional offers.

4. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders within Pakistan.

For COD orders, customers are responsible for providing a correct and complete phone number and delivery address.

5. Order Tracking

Once your order has been dispatched, we may provide tracking information where available.

You can use the tracking information to follow the progress of your shipment through the relevant courier service.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information.

Mah-E-Noor will not be responsible for delays, failed deliveries, or additional charges caused by an incorrect or incomplete address, phone number, or other customer-provided information.

7. Delayed Deliveries

Delivery times are estimates and are not guaranteed.

Delays may occur due to weather, public holidays, courier issues, high order volumes, strikes, incorrect addresses, or other circumstances beyond our control.

8. Damaged or Missing Packages

If your package arrives damaged, please contact us as soon as possible after delivery and provide photographs or other relevant information so that we can review the issue.

If you believe your order is missing, please contact us with your order details so we can investigate with the courier.

9. International Shipping

At this time, shipping availability may be limited to selected locations. If international shipping is offered, applicable shipping charges, customs duties, taxes, and other import fees may be the customer's responsibility.

10. Contact Us

If you have questions regarding shipping or your order, please contact Mah-E-Noor through the contact information provided on our website.

Mah-E-Noor
Where Elegance Meets You